Refund Policy

This Refund Policy explains how refunds work for the paid digital content offered by Self-Discovery Park (the US$1 Scorecard unlock and the US$5 Dr. Edwin’s report).

1. Digital content — immediate delivery

All paid content is digital and is delivered immediately after your payment is confirmed. It is unlocked on your account and, for the Dr. Edwin’s report, generated for you right away.

2. Waiver of the right of withdrawal

If you are a consumer in the European Union, the United Kingdom, or another jurisdiction that grants a right of withdrawal for distance purchases, you agree that:

• you request immediate delivery of the digital content when you complete your purchase; and
• you acknowledge that you lose your right of withdrawal once delivery has begun.

This is the standard exception for digital content supplied immediately with your prior consent (for example Article 16(m) of EU Directive 2011/83/EU).

3. No refunds after delivery

Because the content is delivered instantly and cannot be returned, we do not offer refunds once your purchase has been completed and the content has been unlocked.

4. When we will make it right

We will refund or re-issue your content if:

• you were charged twice for the same purchase; or
• a technical failure on our side prevented you from accessing the content you paid for and we cannot resolve it.

Please contact us before opening a payment dispute — most issues can be solved quickly.

5. How to request help

Email us at jya0501030610@gmail.com with the email address you used and, if possible, the order reference. We normally respond within 2 business days.

6. Chargebacks

If you believe a charge is incorrect, please contact us first. We keep an order record for every purchase and can verify delivery, which helps resolve disputes quickly.

7. Your statutory rights

Nothing in this policy limits any rights you have under mandatory consumer law that cannot be excluded by agreement.